Effective Date: [Insert Date]
The Realtors Platform (“we,” “our,” or “us”) operates the website realtors.co.ke. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Location details
- Property preferences
- Any information submitted through forms, inquiries, or listings
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Referral URLs
c) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer support
- Facilitate property listings, inquiries, and transactions
- Improve website performance and user experience
- Send updates, marketing communications, and property alerts
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Property agents, sellers, or developers (when you inquire about listings)
- Service providers (hosting, analytics, marketing tools)
- Legal or regulatory authorities when required by law
4. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights Under Kenyan Law
In accordance with the Data Protection Act, 2019, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing of your data
- Withdraw consent at any time
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
To exercise your rights, contact us using the details below.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., property listings, payment platforms). We are not responsible for the privacy practices of these external sites.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
The Realtors Platform
Website: https://realtors.co.ke/
Email: [email protected]
Phone: +254735825326